Help

Account

Who you are signed in as, and the way to leave.

In the app: Settings, Account

Your details

The page shows your name and email address as Xero gave them to Deliverta at sign in. To change them, change them in Xero and sign in again.

Appearance

Settings, Account, then Appearance: choose Light, Dark or Same as device. Same as device follows your computer or phone and changes with it. The choice is kept in this browser only, so set it again on each device.

Delete your account

Settings, Account, then Delete account. Confirm with Yes, delete my account. This disconnects every organisation that only you belong to, revokes access in Xero, and deletes your data and files within 30 days. Organisations with other members stay. An active subscription is cancelled.

Download any signed PDFs you need before you do this; the copies already attached to invoices in Xero are unaffected. You are signed out straight away.

To disconnect one organisation and keep your account, see Integrations.

Still stuck?

Contact support with the docket number if your question is about one document. We answer within one business day.